Master IT workflows in healthcare—Transform IT Service Management for patients, clinicians, and administration

Wednesday, July 22nd, 2020 | 1:00 pm - 2:00 pm CT

A lot of the value of IT comes from software that can be deployed quickly and scaled efficiently, particularly when faced with disruption. Legacy solutions, comprised of disjointed and fragmented tools, make it difficult to thrive in the changing healthcare environment and limit IT's ability to deliver modern services. The result is IT spends more time fighting fires instead of innovating.

During the webinar, leaders from ServiceNow will explore how a unifying solution to bridge IT services can connect people, functions and systems to drive innovation, increase business agility and unlock productivity.

They will also discuss how the automation will help free up money that can be reinvested to further improve IT and operations — enabling you to work better in any environment.

Topics to be covered include:

  • Delivering scalable IT services for healthcare on a single ITSM cloud platform
  • Increasing IT agent productivity and resolving issues faster with platform-native AI
  • Creating unique service experiences that are tailored to your employees



Drew Koerner headshot (1) - Molly Traverso

Drew Koerner

Chief Healthcare Architect, ServiceNow

Kristin_Hoyt_Photo - Molly Traverso

Kristen Hoyt

ITSM Product Marketing, ServiceNow

Bill_Hansey_Photo - Molly Traverso

Bill Hansey

ITSM Product Marketing, ServiceNow