Meeting patients at their point of need

Patient access to affordable healthcare is a key concern for healthcare providers. Patients are asked to shoulder an increasing level of the cost of care. The economic effects of the coronavirus pandemic have significantly exacerbated this burden for many. For this reason, it is imperative health systems, hospitals and physician practices meet patients' financial needs. This whitepaper offers four coordinated payment strategies to help patients, improve collections and enhance the patient experience.

Key points:

  • Learn the major factors creating financial headwinds for patients and how it is impacting care decisions.
  • Discover how organizations are responding to challenges around patient payments and removing financial barriers to pursuing care.
  • Examine how payment discussions during pre-service and post-service can strengthen the provider/patient relationship and improve the patient payment experience.


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