MU Health Care's digital care transformation


MU Health Care, an academic medical center in Columbia, Mo., recently completed an enterprisewide rollout of Amwell’s Converge platform to help achieve its vision of a centralized virtual care model. Through this rollout, the health system improved the patient, provider, and staff experience through features like build-in interpreter services, and the ability to launch a visit directly from the EHR.

In this case study, learn how MU Health Care:

  • Streamlined and centralized virtual care and deployed it across 35 primary and specialty care locations
  • Prioritized program features critical to patient, provider, and staff success
  • Simplified the patient experience by eliminating the need for app downloads and logins
  • Replicated in-person workflows using a virtual rooming workflow


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Screenshot 2022-06-15 121145 - Laura Zuba