Infusion operations are under pressure — UVA and Northwell share how they scaled smarter


Tuesday, July 22nd, 2025 | 1:00 PM - 2:00 PM CT

As cancer programs grow, so do the challenges: more patients, more complexity and less margin for error. But expanding infusion capacity across sites — without overburdening staff or missing financial targets — requires more than spreadsheets and goodwill.

UVA Health and Northwell Health's Cancer Institute took a different approach. In this live panel, hear how they built stakeholder support for digital tools, achieved consistency across infusion centers and translated optimization into real ROI.

In this session, you'll learn:
 
  • Strategies to secure buy-in for infusion investments in resource-constrained environments
  • How to drive staff engagement and adoption across diverse care settings
  • Metrics that helped UVA and Northwell align teams around what mattered most

Presenters:

Katie L Headshot - Sydney Mason

Katie Lassiter

Director of Clinical Operations, UVA Cancer Service Line

Margaret Miller Headshot - Sydney Mason

Maggie Miller

Director of Operations, Northwell Health Cancer Institute

Moderator:

Allison Milo - Sydney Mason

Allison Milo

Senior Product Implementation & Customer Success, LeanTaaS