Escaping Pilot Purgatory: A Framework for Scaling Agentic AI in Healthcare Organizations
Thursday, April 30th, 2026 | 11:00 AM - 12:00 PM CT
Agentic AI is a board-level priority for most healthcare organizations, but whether you are still identifying where to start or trying to move a stalled pilot forward, the path to measurable results looks the same.
This session introduces a practical three-part framework for moving from concept to enterprise-wide deployment: a strategic blueprint to identify and prioritize the right workflows, an enterprise architecture that builds on technologies you already have, and a continuous optimization loop to protect and grow the investment.
Using real healthcare workflows including claims processing, prior authorization, and fax management, you will see how organizations redesign their operations and the roles within them, rather than simply digitize them.
This session introduces a practical three-part framework for moving from concept to enterprise-wide deployment: a strategic blueprint to identify and prioritize the right workflows, an enterprise architecture that builds on technologies you already have, and a continuous optimization loop to protect and grow the investment.
Using real healthcare workflows including claims processing, prior authorization, and fax management, you will see how organizations redesign their operations and the roles within them, rather than simply digitize them.
You will leave with:
- What differentiates agentic AI from traditional and generative AI in healthcare operations
- How to identify the right workflows for agentic AI and what it takes to move a pilot into full deployment
- How leading health systems are redesigning roles with agentic AI, not just processes
Presenters:
Mark Miller
SVP, Insurance
Naviant
Andrea Merrin
VP, Healthcare
Naviant