How Henry Ford Health took the stress out of partner onboarding


Monday, September 29th, 2025 | 11:00 AM - 12:00 PM CT

Involving an outside partner in vital clinical operations can be one of the most stressful decisions for a health system to make. Whether the goal is to improve operational efficiency, generate savings, or advance the standard of patient care, the list of questions for finding the right partner can seem endless. Selecting a strategic partner that can implement new solutions with flexibility to suit your organization’s goals is essential to minimizing disruptions to your staff and patients while maximizing the value of managed services. Join Bill Moir, senior vice president at Henry Ford Health, and Kristi McDermott, COO at TRIMEDX, for a fireside chat-style discussion on the critical questions to ask when choosing a partner and overseeing a seamless implementation process. We'll discuss Henry Ford Health's best practices for taking the worry and chaos out of contracting with a new partner in an environment as delicate as healthcare.

By attending this webinar, attendees will learn how to:
 
  • Objectively evaluate and compare the risks and benefits of onboarding a partner versus keeping services in-house.
  • Identify key steps health systems can take to prepare for a successful implementation of vendor services and solutions.
  • Establish effective success metrics for tracking the impact of a vendor’s services on organizational goals, both during implementation and once operations are established.

Presenters:

Kristi-McDermott - McKenzie Patrick

Kristi McDermott

Chief Operating Officer
TRIMEDX

Bill Moir - McKenzie Patrick

Bill Moir

SVP Care Delivery Support Services Operations
Henry Ford Health