The ED Capacity Crisis: Hard Truths and Real Solutions from NYC's Mount Sinai

Tuesday, February 4th, 2025 | 12:00 PM - 1:00 PM CT

Across the nation, hospitals' emergency departments continue to operate under challenging conditions, intensified demand and a range of health acuity and patient needs. Perhaps nowhere are these circumstances more evident than in the most populated city in America: New York. 

In this candid 60-minute conversation, Becker's Molly Gamble sits down with Nicholas Gavin, MD, Vice Chair of Operations in Emergency Medicine at Mount Sinai Health System, for an unvarnished look at the realities facing America's EDs. Drawing from Mount Sinai's experience serving New York's diverse population, Dr. Gavin will share frank insights about ED operations under pressure and solutions that move the needle.

In this 60-minute discussion, you'll learn:
 
  • The real story behind ED boarding – what the data reveals about its impact on patients, staff, and operations
  • Which strategies have proven effective in reducing wait times and improving patient flow – and why others consistently fail
  • Lessons learned on leveraging a large health system to support load-balancing for admitted patients
  • Mount Sinai's approach to ED workplace safety and security in an era of increasing volatility
  • The hidden challenges and daily realities that don't make headlines but fundamentally shape ED care

Presenters:

Molly Headshot - Emma Goodman-1

Molly Gamble

Vice President of Editorial,
Becker's Healthcare

Nicholasa Gavin - Emma Goodman

Nicholas Gavin, MD

Vice Chair of Operations in Emergency Medicine,
Mount Sinai Health System