Patient advocacy: A guide to collections in the age of COVID19
With the pandemic still part of everyday life, the right collection partner can help your healthcare organization improve financial stability with higher revenue recovery rates. But if your collection agency provides a negative experience for your patients, you could lose a valuable financial resource. This whitepaper teaches how working with a collection agency that uses compassionate collection efforts and proven negotiation tactics will retain your existing patient relationships and result in higher revenue.
Key takeaways:
- Strategies for negotiating with patients during a pandemic
- How a compassionate collection agency responds to COVID-19
- Statistics that show compassionate collections result in higher recoveries
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