Disconnected analytics are holding back payer MLR performance


Tuesday, April 7th, 2026 | 12:00 PM - 1:00 PM CT

Rising costs, specialty drug pressure and Medicare Advantage headwinds are making sustained medical loss ratio performance harder to achieve.

At many health plans, risk, quality, network and value-based initiatives are still managed through disconnected analytics tools or spreadsheets. This fragmentation slows execution and limits financial gains.

In this executive panel, Blue Cross and Blue Shield of Kansas City and technology leaders discuss how unified analytics platforms can help payers coordinate performance improvement across key domains.

By bringing together claims, clinical, pharmacy, financial, social risk and enrollment data — and embedding predictive insights into operational workflows — organizations can move beyond static dashboards toward accountable execution.

Join this session to learn how payer organizations are approaching measurable improvement across risk adjustment, star ratings and HEDIS performance, utilization management and enterprise margin.

Insights include:
 
  • The highest-impact enterprise levers for improving MLR and margin across lines of business
  • How unified analytics can eliminate operational silos and strengthen performance
  • Ways integrated analytics across risk, quality, network and enrollment strategies accelerate results
  • How workflow-integrated technology helps teams turn insights into accountable action

Presenters:

rebecca - Kristelle Khazzaka

Rebecca Anderson, LMSW

Director, Community Health, Blue Cross and Blue Shield of Kansas City

trenor - Kristelle Khazzaka

Trenor Williams, MD

CEO and Co-Founder, Socially Determined

Justin - Kristelle Khazzaka

Justin Neece

Chief Growth Officer, MedeAnalytics

This webinar is designed for leaders of health plans, payviders, accountable care organizations, and clinically integrated networks.