Don’t Lose Members Because of Bad Data: Engagement Strategies for Member Retention and Personalization

Monday, March 13th, 2023 | 1:00 PM - 2:00 PM CT

Members view their insurance plan as the #1 factor for whether they have a positive healthcare experience, yet 62% do not trust their health plan to find a provider.

In this webinar, we’ll:

Share more new findings directly from consumers to illustrate the frustrations they feel within our healthcare system, and what they expect to see from health plans.
Walk through some of the challenges that health plans are facing, why provider data management plays a role in these challenges, and what steps plans can take to overcome them.

Learn why managing this data is critical to powering experiences that engage members and make the experience of finding care easier.

Presenters:

Elizabeth Duffield

Director, Health Plan Growth, Ribbon Health

Kasey How

Strategic Account Executive, Solera Health

RIBBON-master-logos-jade-solid-full-1 - Liz Engman-1

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