Don’t Lose Members Because of Bad Data: Engagement Strategies for Member Retention and Personalization

Monday, March 13th, 2023 | 1:00 PM - 2:00 PM CT

Members view their insurance plan as the #1 factor for whether they have a positive healthcare experience, yet 62% do not trust their health plan to find a provider.

In this webinar, we’ll:
  • Share more new findings directly from consumers to illustrate the frustrations they feel within our healthcare system, and what they expect to see from health plans.

  • Walk through some of the challenges that health plans are facing, why provider data management plays a role in these challenges, and what steps plans can take to overcome them.


  • Learn why managing this data is critical to powering experiences that engage members and make the experience of finding care easier.


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Elizabeth Duffield

Director, Health Plan Growth, Ribbon Health

Kasey How

Kasey How

Strategic Account Executive, Solera Health

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