Don’t Lose Members Because of Bad Data: Engagement Strategies for Member Retention and Personalization
Monday, March 13th, 2023 | 1:00 PM - 2:00 PM CT
Members view their insurance plan as the #1 factor for whether they have a positive healthcare experience, yet 62% do not trust their health plan to find a provider.
In this webinar, we’ll:
- Share more new findings directly from consumers to illustrate the frustrations they feel within our healthcare system, and what they expect to see from health plans.
- Walk through some of the challenges that health plans are facing, why provider data management plays a role in these challenges, and what steps plans can take to overcome them.
- Learn why managing this data is critical to powering experiences that engage members and make the experience of finding care easier.