Humanizing healthcare: how innovation and compassion can help Medicare Advantage members thrive at home


Monday, December 8th, 2025 | 12:00 PM - 1:00 PM CT 

Medicare Advantage continues its rapid growth, with over 32.5 million enrollees in 2024—now representing more than half of the eligible Medicare population. [source] As the older adult population expands, payer organizations face the critical challenge of delivering highly personalized, quality care at scale. 

Meeting this moment requires more than just efficiency—it calls for a reimagining of care that blends human compassion with forward-thinking innovation.

In this webinar, we’ll explore how to humanize healthcare within the Medicare Advantage space while leveraging technology and services that empower seniors to age safely, independently, and with dignity at home. From personalized care models to digital tools that drive connection and access, we’ll dive into what it means to truly support older adults in today’s evolving landscape.

Join us as Rona Li, chief corporate development officer at SCAN Health, and Ben Zaniello, MD, chief medical officer for Best Buy Health, engage in a candid conversation about how their teams are redefining care—balancing empathy and innovation to better serve this growing population.


Presenters: 

Rona-Li

Rona Li

Chief Corporate Development Officer, SCAN Health

ben-zaniello

Ben Zaniello, MD

Chief Medical Officer, Best Buy Health