--- title: "Guiding the member's health journey for optimal outcomes: Payer leaders’ strategies for data-driven care management" image: https://go.beckershospitalreview.com/hubfs/site/beckers-healthcare-webinar-cta.png --- [Skip to main content](https://go.beckershospitalreview.com/payer/personalize-health-plan-member-outreach-with-digital-care-management#main) - [BHR](https://www.beckershospitalreview.com/) - [Clinical](https://www.beckershospitalreview.com/quality/) - [Health IT](https://www.beckershospitalreview.com/healthcare-information-technology/) - [CFO](https://www.beckershospitalreview.com/finance/) - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) More - About - [About Becker’s](https://hubs.beckershealthcare.com/about) - [Careers](https://hubs.beckershealthcare.com/careers) - 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[Media Kit](https://www.beckershospitalreview.com/request-media-kit/) - [Content Specs](https://hubs.beckershealthcare.com/content-specifications) - [MyBHC](https://my.beckershospitalreview.com/) ## Guiding the member's health journey for optimal outcomes: Payer leaders’ strategies for data-driven care management --- ### Monday, September 30th, 2024 | 12:00 PM - 1:00 PM CT  While traditional telephonic and modern digital self-service care management approaches are necessary for health plans, what both programs need now are data and insights to create deep contextual awareness of health plan members. To be effective at scale, health plans need the technology and automation to strategically leverage all their data to optimize medical costs, reduce administrative expenses, improve outcomes and personalize engagement. What's available to empower care management teams to create that contextual awareness? Cutting-edge digital care management tools with capabilities to rapidly deliver real-time data insights that enable care management teams to build highly personalized digital outreach. **During this session, attendees will learn:**   - The keys to modern digital care management - The emerging digital tools that can best support members - Lessons from efforts to deliver true personalization to the member experience ## **Presenters: ** ![Katherine Schneider - McKenzie Patrick](https://go.beckershospitalreview.com/hs-fs/hubfs/Katherine%20Schneider%20-%20McKenzie%20Patrick.jpg?width=120&height=120&name=Katherine%20Schneider%20-%20McKenzie%20Patrick.jpg) ### Katherine Schneider, MD, MPhil., FAAFP ##### CMO, Medecision ![Mamata](https://go.beckershospitalreview.com/hs-fs/hubfs/Mamata.jpg?width=120&height=120&name=Mamata.jpg) ### Mamata Majmundar, MD ##### Chief Medical Officer, Evry Healthcare  ![Jai](https://go.beckershospitalreview.com/hs-fs/hubfs/Jai.jpg?width=120&height=120&name=Jai.jpg) ### Jai Raisinghani ##### Deputy Chief Information Officer, CenCal Health  ![Ria Paul](https://go.beckershospitalreview.com/hs-fs/hubfs/Ria%20Paul.jpg?width=120&height=120&name=Ria%20Paul.jpg) ### Ria Paul, MD ##### Chief Medical Officer, Santa Clara Family Health Plan  ![unnamed-Sep-09-2024-05-49-35-8230-PM](https://go.beckershospitalreview.com/hs-fs/hubfs/unnamed-Sep-09-2024-05-49-35-8230-PM.png?width=120&height=120&name=unnamed-Sep-09-2024-05-49-35-8230-PM.png) ### Howard Brill ##### Senior Vice President, Population Health & Quality, Monroe Health Plan for Medical Care [![Becker's Payer Issues | Payer News](https://www.beckerspayer.com/wp-content/uploads/sites/4/2025/02/logo-payer.png)](https://www.beckerspayer.com/) ### Contact Us [1-800-417-2035](tel:180041720354) [becker@beckershealthcare.com](mailto:becker@beckershealthcare.com) - [RSS Feed](https://www.beckershospitalreview.com/rss-feeds/) - [LinkedIn](https://www.linkedin.com/company/asc-communications/) - [X](https://x.com/beckersasc) - [Facebook](https://www.facebook.com/pages/Beckers-ASC-Review/85636754764) ### Other Becker’s Sites - [Hospital](https://www.beckershospitalreview.com/) - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) ### More Resources - [Events](https://conferences.beckershospitalreview.com/upcoming-events/) - [Whitepapers](https://www.beckershospitalreview.com/whitepapers/) - [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/) - [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/) Copyright © 2026 Becker’s Healthcare. 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