--- title: "Securing top Star Ratings: How Medicare Advantage plans are innovating to boost quality, outcomes, and growth" image: https://go.beckershospitalreview.com/hubfs/site/beckers-healthcare-webinar-cta.png --- [Skip to main content](https://go.beckershospitalreview.com/payer/securing-top-star-ratings-how-medicare-advantage-plans-are-innovating-to-boost-quality-outcomes-and-growth#main) - [BHR](https://www.beckershospitalreview.com/) - [Clinical](https://www.beckershospitalreview.com/quality/) - [Health IT](https://www.beckershospitalreview.com/healthcare-information-technology/) - [CFO](https://www.beckershospitalreview.com/finance/) - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) More - About - [About Becker’s](https://hubs.beckershealthcare.com/about) - 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[Media Kit](https://www.beckershospitalreview.com/request-media-kit/) - [Content Specs](https://hubs.beckershealthcare.com/content-specifications) - [MyBHC](https://my.beckershospitalreview.com/) ## Securing top Star Ratings: How Medicare Advantage plans are innovating to boost quality, outcomes, and growth --- ### Wednesday, March 20th, 2024 | 12:00 PM - 1:00 PM CT Enrollment, bonus payments, reputation — many growth opportunities hinge on Star Ratings. As payer organizations navigate a competitive landscape, it's crucial they take a proactive approach to improving their performance and the quality of care their members receive.   Some organizations are streamlining their processes for identifying where members may experience gaps in care due to lag times, improper coding and lack of visibility to location and clinical status.   In this interactive session, you'll learn how payers are forging partnerships to help:    - Identify members needing follow-up care based on HEDIS measures - Use real-time notifications to enable proactive intervention - Send discharge summaries to network providers to support patient engagement for identified follow-up care and medication reconciliation - Use HEDIS specifications to streamline provider performance monitoring and comprehensive reporting   ## **Presenters:**   ![Michael_Keyes_Headshot - Joey Roach](https://go.beckershospitalreview.com/hs-fs/hubfs/Michael_Keyes_Headshot%20-%20Joey%20Roach.jpg?width=120&height=120&name=Michael_Keyes_Headshot%20-%20Joey%20Roach.jpg) ### Michael Keyes **VP, Health Plan Sales, PointClickCare**   ![Nicole_Sunder_Headshot - Joey Roach](https://go.beckershospitalreview.com/hs-fs/hubfs/Nicole_Sunder_Headshot%20-%20Joey%20Roach.jpg?width=120&height=120&name=Nicole_Sunder_Headshot%20-%20Joey%20Roach.jpg) ### Nicole Sunder **Director Health Plan Solutions, PointClickCare** ![Kumar Dharmarajan Headshot](https://go.beckershospitalreview.com/hs-fs/hubfs/Kumar%20Dharmarajan%20Headshot.jpg?width=120&height=120&name=Kumar%20Dharmarajan%20Headshot.jpg) ### Kumar Dharmarajan, MD, MBA **Associate Chief Medical Officer, Clover Health** **Chief Medical Officer, Clover Assistant** ![Jaye Johnston Headshot](https://go.beckershospitalreview.com/hs-fs/hubfs/Jaye%20Johnston%20Headshot.jpg?width=121&height=120&name=Jaye%20Johnston%20Headshot.jpg) ### Jaye Johnston, MBA **Vice President of Stars Operations, Clover Health** ![Ally Thomas Headshot](https://go.beckershospitalreview.com/hs-fs/hubfs/Ally%20Thomas%20Headshot.jpg?width=120&height=120&name=Ally%20Thomas%20Headshot.jpg) ### Ally Thomas, Ph.D., AVP **Quality Improvement, UPMC Health Plan** [![Becker's Payer Issues | Payer News](https://www.beckerspayer.com/wp-content/uploads/sites/4/2025/02/logo-payer.png)](https://www.beckerspayer.com/) ### Contact Us [1-800-417-2035](tel:180041720354) [becker@beckershealthcare.com](mailto:becker@beckershealthcare.com) - [RSS Feed](https://www.beckershospitalreview.com/rss-feeds/) - [LinkedIn](https://www.linkedin.com/company/asc-communications/) - [X](https://x.com/beckersasc) - [Facebook](https://www.facebook.com/pages/Beckers-ASC-Review/85636754764) ### Other Becker’s Sites - [Hospital](https://www.beckershospitalreview.com/) - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) ### More Resources - [Events](https://conferences.beckershospitalreview.com/upcoming-events/) - [Whitepapers](https://www.beckershospitalreview.com/whitepapers/) - [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/) - [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/) Copyright © 2026 Becker’s Healthcare. 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