Securing top Star Ratings: How Medicare Advantage plans are innovating to boost quality, outcomes, and growth

Wednesday, March 20th, 2024 | 12:00 PM - 1:00 PM CT

Enrollment, bonus payments, reputation — many growth opportunities hinge on Star Ratings. As payer organizations navigate a competitive landscape, it's crucial they take a proactive approach to improving their performance and the quality of care their members receive.  

Some organizations are streamlining their processes for identifying where members may experience gaps in care due to lag times, improper coding and lack of visibility to location and clinical status.  

In this interactive session, you'll learn how payers are forging partnerships to help: 
  • Identify members needing follow-up care based on HEDIS measures
  • Use real-time notifications to enable proactive intervention
  • Send discharge summaries to network providers to support patient engagement for identified follow-up care and medication reconciliation
  • Use HEDIS specifications to streamline provider performance monitoring and comprehensive reporting




Michael_Keyes_Headshot - Joey Roach

Michael Keyes

VP, Health Plan Sales, PointClickCare


Nicole_Sunder_Headshot - Joey Roach

Nicole Sunder

Director Health Plan Solutions, PointClickCare

Kumar Dharmarajan Headshot

Kumar Dharmarajan, MD, MBA

Associate Chief Medical Officer, Clover Health
Chief Medical Officer, Clover Assistant

Jaye Johnston Headshot

Jaye Johnston, MBA

Vice President of Stars Operations, Clover Health

Ally Thomas Headshot

Ally Thomas, Ph.D., AVP

Quality Improvement, UPMC Health Plan