From analysis to action: How AI and automation are rewiring care management


AI is advancing fast — but many payers remain stuck in "analysis paralysis."

While the potential for AI and automation to transform care delivery and streamline operations is clear, legacy systems and uncertainty about where to start often delay adoption.

In a recent discussion hosted by Becker's, clinical leaders from Independence Blue Cross, Santa Clara Family Health Plan, Blue Cross Blue Shield of Michigan and Community Health Options shared how they're operationalizing AI and automation to enhance care management and reduce manual processes at scale.

Download the executive summary to learn:
 
  • How forward-thinking health plans are using AI and automation to reduce manual outreach and scale impact
  • What effective change management looks like when rolling out new tech
  • Why smarter data platforms are essential to future-proof care models
 

Please fill out the form to download the whitepaper.