Modernizing your member portal: The new non-negotiables
Traditional member portals are no longer sufficient. Rising healthcare costs, heightened member expectations and rapid technology advancements demand a new approach to the member experience.
In response, leading payers are modernizing their portals — shifting from antiquated self-service tools to advanced, personalized platforms that enable their organizations to deliver on new non-negotiables and drive actions that matter.
In response, leading payers are modernizing their portals — shifting from antiquated self-service tools to advanced, personalized platforms that enable their organizations to deliver on new non-negotiables and drive actions that matter.
This white paper offers key insights from leaders at Highmark Health, SCAN Health Plan, Santa Clara Family Health Plan and tech organizations, who outlined the benefits of modern member portals and how they improve member experiences while advancing key business objectives.
Key takeaways:
- The growing limitations of existing member portals across the payer industry
- New, non-negotiable features of a modernized portal and how it benefits businesses and members
- Strategies to quickly and effectively transform your organization's member experience
Please fill out the form to download the whitepaper.
This report was developed in partnership with League.
