From Obstacles to Opportunities: Advancements in Prior Authorization Technology
Tuesday, February 11th, 2025 | 1:00 PM - 2:00 PM CT
Join a panel of leading industry experts, led by Christie Callahan, Chief Operating Officer at Arrive Health, as they explore how cutting-edge technologies are transforming the prior authorization (PA) process—a critical but often time-intensive step in medication access and healthcare delivery. Listen to Pharmacy, Health Plan and Provider executives from UPMC discuss how innovations such as artificial intelligence, automation, and data-integrated tools are improving efficiency, reducing administrative burdens, and enhancing the overall healthcare experience.
Key takeaways:
Key takeaways:
- Understand the history and current challenges of the prior authorization (PA) process.
- Discover how combining real-time prescription benefit (RTPB) tools with electronic prior authorization (ePA) can streamline workflows.
- Learn how automation in PA can reduce administrative burdens and enhance patient satisfaction.
Presenters:

Christie Callahan
Chief Operating Officer, Arrive Health

Becky Taylor
VP of Pharmacy at UPMC

Chronis Manolis
SVP of Pharmacy at UPMC Health Plan
