From Obstacles to Opportunities: Advancements in Prior Authorization Technology


Tuesday, February 11th, 2025 | 1:00 PM - 2:00 PM CT

Join a panel of leading industry experts, led by Christie Callahan, Chief Operating Officer at Arrive Health, as they explore how cutting-edge technologies are transforming the prior authorization (PA) process—a critical but often time-intensive step in medication access and healthcare delivery. Listen to Pharmacy, Health Plan and Provider executives from UPMC discuss how innovations such as artificial intelligence, automation, and data-integrated tools are improving efficiency, reducing administrative burdens, and enhancing the overall healthcare experience.

Key takeaways:
 
  • Understand the history and current challenges of the prior authorization (PA) process.
  • Discover how combining real-time prescription benefit (RTPB) tools with electronic prior authorization (ePA) can streamline workflows.
  • Learn how automation in PA can reduce administrative burdens and enhance patient satisfaction.

Presenters: 

Christie Callahan

Christie Callahan

Chief Operating Officer, Arrive Health

Rebecca Taylor

Becky Taylor

VP of Pharmacy at UPMC 

Chronis Manolis-1

Chronis Manolis

SVP of Pharmacy at UPMC Health Plan

Rob Bart-1

Dr. Rob Bart

Chief Medical Information Officer at UPMC