Infusion Teams are Drowning in Paperwork – How AI Is Transforming Prior Authorization and Referral Workflows


Tuesday, October 21th, 2025 | 12:00 PM - 1:00 PM CT 

Referral and prior authorization volumes are rising, and pharmacy teams are bearing the brunt. Delayed therapy starts, fragmented workflows, and manual processes are creating bottlenecks that put patients and revenue at risk.

This webinar breaks down how leading health systems and infusion practices are tackling the intake authorization burden head-on — using AI to reduce manual tasks, speed up turnaround times, and surface metrics that prove value.

Featuring real use cases, AI education, and operational lessons, this session is built for leaders rethinking the future of intake authorization.

Reserve your spot to learn:
 
  • How to reduce intake authorization backlogs across intake and processing, benefits verification, prior authorization, and claims reconciliation workflows
  • AI advancements for infusion teams that are transforming our paperwork problem
  • The metrics that matter, from time to therapy to % of prior authorizations approved
  • Steps to evaluate and gain internal buy-in for AI adoption

Presenters:

joy - McKenzie Patrick

Joy Liu

Founder & CEO at Plenful

tim - McKenzie Patrick

Tim L’Hommedieu

PharmD, SVP of Pharmacy at Plenful

GK Brar_Headshot

Gurkanwal "GK" Brar

CTO, Plenful