---
title: Infusion Teams are Drowning in Paperwork – How AI Is Transforming Prior Authorization and Referral Workflows
image: https://go.beckershospitalreview.com/hubfs/site/beckers-healthcare-webinar-cta.png
---

[Skip to main content](https://go.beckershospitalreview.com/pharmacy/pharmacy-teams-are-drowning-in-intake-work-heres-where-ai-helps#main)

- [BHR](https://www.beckershospitalreview.com/)
- [Clinical](https://www.beckershospitalreview.com/quality/)
- [Health IT](https://www.beckershospitalreview.com/healthcare-information-technology/)
- [CFO](https://www.beckershospitalreview.com/finance/)
- [ASC](https://www.beckersasc.com/)
- [Spine](https://www.beckersspine.com/)
- [Dental](https://www.beckersdental.com/)
- [Payer](https://www.beckerspayer.com/)
- [Behavioral](https://www.beckersbehavioralhealth.com/)
- [Physician](https://www.beckersphysicianleadership.com/)

More

- About
  
    - [About Becker’s](https://hubs.beckershealthcare.com/about)
    - [Careers](https://hubs.beckershealthcare.com/careers)
- For Sponsors
  
    - [Contact Us](https://www.beckersphysicianleadership.com/contact-us/)
    - [Media Kit](https://www.beckershospitalreview.com/request-media-kit/)
    - [Content Specs](https://hubs.beckershealthcare.com/content-specifications)

 Search

[Subscribe](https://www.beckershospitalreview.com/subscribe/)

[![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com)

- Leadership
  
    - [Leadership & Management](https://www.beckershospitalreview.com/hospital-management-administration/)
    - [Executive Moves](https://www.beckershospitalreview.com/hospital-executive-moves/)
    - [Strategy](https://www.beckershospitalreview.com/strategy/)
    - [Rankings](https://www.beckershospitalreview.com/rankings-and-ratings/)
    - [HR](https://www.beckershospitalreview.com/hr/)
    - [Workforce](https://www.beckershospitalreview.com/workforce/)
    - [Marketing](https://www.beckershospitalreview.com/digital-marketing/)
- Finance
  
    - [Financial Management](https://www.beckershospitalreview.com/finance/)
    - [Capital](https://www.beckershospitalreview.com/capital/)
    - [Compensation](https://www.beckershospitalreview.com/compensation-issues/)
    - [Transactions & Valuation](https://www.beckershospitalreview.com/hospital-transactions-and-valuation/)
    - [Legal & Regulatory](https://www.beckershospitalreview.com/legal-regulatory-issues/)
- Health IT
  
    - [Health Information Technology](https://www.beckershospitalreview.com/healthcare-information-technology/)
    - [EHRs](https://www.beckershospitalreview.com/ehrs/)
    - [Artificial Intelligence](https://www.beckershospitalreview.com/ai/)
    - [Cybersecurity](https://www.beckershospitalreview.com/cybersecurity/)
    - [Digital Health](https://www.beckershospitalreview.com/digital-health/)
    - [Innovation](https://www.beckershospitalreview.com/innovation/)
    - [Telehealth](https://www.beckershospitalreview.com/telehealth/)
    - [Disruptors](https://www.beckershospitalreview.com/disruptors/)
- Clinical Care
  
    - [Patient Safety and Outcomes](https://www.beckershospitalreview.com/patient-experience/patient-safety-outcomes/)
    - [Physicians](https://www.beckershospitalreview.com/hospital-physician-relationships/)
    - [Nursing](https://www.beckershospitalreview.com/nursing/)
    - [Pharmacy](https://www.beckershospitalreview.com/pharmacy/)
    - [Patient Experience](https://www.beckershospitalreview.com/patient-experience/)
    - [Care Coordination](https://www.beckershospitalreview.com/care-coordination/)
    - [Infection Prevention and Control](https://www.beckershospitalreview.com/infection-control/)
    - [Public Health](https://www.beckershospitalreview.com/public-health/)
    - [Health Equity](https://www.beckershospitalreview.com/health-equity/)
    - [GLP-1s](https://www.beckershospitalreview.com/glp-1s/)
    - [Supply Chain](https://www.beckershospitalreview.com/supply-chain/)
- Specialties
  
    - [Oncology](https://www.beckershospitalreview.com/oncology/)
    - [Cardiology](https://www.beckershospitalreview.com/cardiology/)
    - [Orthopedics](https://www.beckershospitalreview.com/orthopedics/)
    - [OR](https://www.beckershospitalreview.com/or/)
    - [Post-Acute](https://www.beckershospitalreview.com/post-acute/)
    - [Lab](https://www.beckershospitalreview.com/lab/)
    - [Radiology](https://www.beckershospitalreview.com/radiology/)

- Resources
  
    - [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/)
    - [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/)
    - [Whitepapers](https://www.beckershospitalreview.com/whitepapers/)
    - [Podcasts](https://www.beckerspodcasts.com/)
    - [Featured Content](https://conferences.beckershospitalreview.com/featured-content)
    - [Lists](https://conferences.beckershospitalreview.com/lists/7368520)
    - [Surveys](https://www.beckershospitalreview.com/surveys/)
    - [Videos](https://conferences.beckershospitalreview.com/videos)
    - [Newsletters](https://www.beckershospitalreview.com/newsletters/)
    - [LeanTaaS Content Hub](https://hubs.beckershealthcare.com/leantaas-ai-solutions)
    - [Intuitive Content Hub](https://hubs.beckershealthcare.com/intuitive-beckers-content-hub)
    - [NRC Content Hub](https://conferences.beckershospitalreview.com/nrc-health-content-hub?utm_source=bhrwebsite)
- Events
  
    - [Live Events](https://conferences.beckershospitalreview.com/upcoming-events)
    - [Virtual Events](https://conferences.beckershospitalreview.com/upcoming-events/virtual-event)

 Search for:

 Clear search

 Search

[![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com)

 Menu

[Subscribe](https://www.beckershospitalreview.com/subscribe/)

 Search for:

 Clear search

 Search

- Leadership
  
    - [Leadership & Management](https://www.beckershospitalreview.com/hospital-management-administration/)
    - [Executive Moves](https://www.beckershospitalreview.com/hospital-executive-moves/)
    - [Strategy](https://www.beckershospitalreview.com/strategy/)
    - [Rankings](https://www.beckershospitalreview.com/rankings-and-ratings/)
    - [HR](https://www.beckershospitalreview.com/hr/)
    - [Workforce](https://www.beckershospitalreview.com/workforce/)
    - [Marketing](https://www.beckershospitalreview.com/digital-marketing/)
- Finance
  
    - [Financial Management](https://www.beckershospitalreview.com/finance/)
    - [Capital](https://www.beckershospitalreview.com/capital/)
    - [Compensation](https://www.beckershospitalreview.com/compensation-issues/)
    - [Transactions & Valuation](https://www.beckershospitalreview.com/hospital-transactions-and-valuation/)
    - [Legal & Regulatory](https://www.beckershospitalreview.com/legal-regulatory-issues/)
- Health IT
  
    - [Health Information Technology](https://www.beckershospitalreview.com/healthcare-information-technology/)
    - [EHRs](https://www.beckershospitalreview.com/ehrs/)
    - [Artificial Intelligence](https://www.beckershospitalreview.com/ai/)
    - [Cybersecurity](https://www.beckershospitalreview.com/cybersecurity/)
    - [Digital Health](https://www.beckershospitalreview.com/digital-health/)
    - [Innovation](https://www.beckershospitalreview.com/innovation/)
    - [Telehealth](https://www.beckershospitalreview.com/telehealth/)
    - [Disruptors](https://www.beckershospitalreview.com/disruptors/)
- Clinical Care
  
    - [Patient Safety and Outcomes](https://www.beckershospitalreview.com/patient-experience/patient-safety-outcomes/)
    - [Physicians](https://www.beckershospitalreview.com/hospital-physician-relationships/)
    - [Nursing](https://www.beckershospitalreview.com/nursing/)
    - [Pharmacy](https://www.beckershospitalreview.com/pharmacy/)
    - [Patient Experience](https://www.beckershospitalreview.com/patient-experience/)
    - [Care Coordination](https://www.beckershospitalreview.com/care-coordination/)
    - [Infection Prevention and Control](https://www.beckershospitalreview.com/infection-control/)
    - [Public Health](https://www.beckershospitalreview.com/public-health/)
    - [Health Equity](https://www.beckershospitalreview.com/health-equity/)
    - [GLP-1s](https://www.beckershospitalreview.com/glp-1s/)
    - [Supply Chain](https://www.beckershospitalreview.com/supply-chain/)
- Specialties
  
    - [Oncology](https://www.beckershospitalreview.com/oncology/)
    - [Cardiology](https://www.beckershospitalreview.com/cardiology/)
    - [Orthopedics](https://www.beckershospitalreview.com/orthopedics/)
    - [OR](https://www.beckershospitalreview.com/or/)
    - [Post-Acute](https://www.beckershospitalreview.com/post-acute/)
    - [Lab](https://www.beckershospitalreview.com/lab/)
    - [Radiology](https://www.beckershospitalreview.com/radiology/)

- Resources
  
    - [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/)
    - [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/)
    - [Whitepapers](https://www.beckershospitalreview.com/whitepapers/)
    - [Podcasts](https://www.beckerspodcasts.com/)
    - [Featured Content](https://conferences.beckershospitalreview.com/featured-content)
    - [Lists](https://conferences.beckershospitalreview.com/lists/7368520)
    - [Surveys](https://www.beckershospitalreview.com/surveys/)
    - [Videos](https://conferences.beckershospitalreview.com/videos)
    - [Newsletters](https://www.beckershospitalreview.com/newsletters/)
    - [LeanTaaS Content Hub](https://hubs.beckershealthcare.com/leantaas-ai-solutions)
    - [Intuitive Content Hub](https://hubs.beckershealthcare.com/intuitive-beckers-content-hub)
    - [NRC Content Hub](https://conferences.beckershospitalreview.com/nrc-health-content-hub?utm_source=bhrwebsite)
- Events
  
    - [Live Events](https://conferences.beckershospitalreview.com/upcoming-events)
    - [Virtual Events](https://conferences.beckershospitalreview.com/upcoming-events/virtual-event)

 Site Switcher

- [BHR](https://www.beckershospitalreview.com/)
- [Clinical](https://www.beckershospitalreview.com/quality/)
- [Health IT](https://www.beckershospitalreview.com/healthcare-information-technology/)
- [CFO](https://www.beckershospitalreview.com/finance/)
- [ASC](https://www.beckersasc.com/)
- [Spine](https://www.beckersspine.com/)
- [Dental](https://www.beckersdental.com/)
- [Payer](https://www.beckerspayer.com/)
- [Behavioral](https://www.beckersbehavioralhealth.com/)
- [Physician](https://www.beckersphysicianleadership.com/)

- About
  
    - [About Becker’s](https://hubs.beckershealthcare.com/about)
    - [Careers](https://hubs.beckershealthcare.com/careers)
- For Sponsors
  
    - [Contact Us](https://www.beckersphysicianleadership.com/contact-us/)
    - [Media Kit](https://www.beckershospitalreview.com/request-media-kit/)
    - [Content Specs](https://hubs.beckershealthcare.com/content-specifications)

## Infusion Teams are Drowning in Paperwork – How AI Is Transforming Prior Authorization and Referral Workflows

---

### Tuesday, October 21th, 2025 | 12:00 PM - 1:00 PM CT 

Referral and prior authorization volumes are rising, and pharmacy teams are bearing the brunt. Delayed therapy starts, fragmented workflows, and manual processes are creating bottlenecks that put patients and revenue at risk.

This webinar breaks down how leading health systems and infusion practices are tackling the intake authorization burden head-on — using AI to reduce manual tasks, speed up turnaround times, and surface metrics that prove value.

Featuring real use cases, AI education, and operational lessons, this session is built for leaders rethinking the future of intake authorization.

**Reserve your spot to learn:**

 

- How to reduce intake authorization backlogs across intake and processing, benefits verification, prior authorization, and claims reconciliation workflows
- AI advancements for infusion teams that are transforming our paperwork problem
- The metrics that matter, from time to therapy to % of prior authorizations approved
- Steps to evaluate and gain internal buy-in for AI adoption

## **Presenters:**

![joy - McKenzie Patrick](https://go.beckershospitalreview.com/hs-fs/hubfs/joy%20-%20McKenzie%20Patrick.jpg?width=120&height=120&name=joy%20-%20McKenzie%20Patrick.jpg)

### Joy Liu

##### Founder & CEO at Plenful

![tim - McKenzie Patrick](https://go.beckershospitalreview.com/hs-fs/hubfs/tim%20-%20McKenzie%20Patrick.jpg?width=120&height=120&name=tim%20-%20McKenzie%20Patrick.jpg)

### Tim L’Hommedieu

##### PharmD, SVP of Pharmacy at Plenful

![GK Brar_Headshot](https://go.beckershospitalreview.com/hs-fs/hubfs/GK%20Brar_Headshot.jpeg?width=120&height=120&name=GK%20Brar_Headshot.jpeg)

### Gurkanwal "GK" Brar

##### CTO, Plenful 

[![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com)

### Contact Us

[1-800-417-2035](tel:180041720354)

[becker@beckershealthcare.com](mailto:becker@beckershealthcare.com)

- [RSS Feed](https://www.beckershospitalreview.com/rss-feeds/)
- [LinkedIn](https://www.linkedin.com/company/asc-communications/)
- [Facebook](https://www.facebook.com/@BeckersHospitalReview/)
- [X](https://x.com/beckershr)
- [YouTube](https://www.youtube.com/user/hospitalreview1)

### Other Becker’s Sites

- [ASC](https://www.beckersasc.com/)
- [Spine](https://www.beckersspine.com/)
- [Dental](https://www.beckersdental.com/)
- [Payer](https://www.beckerspayer.com/)
- [Behavioral](https://www.beckersbehavioralhealth.com/)
- [Physician](https://www.beckersphysicianleadership.com/)

### More Resources

- [Events](https://conferences.beckershospitalreview.com/upcoming-events/)
- [Whitepapers](https://www.beckershospitalreview.com/whitepapers/)
- [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/)
- [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/)

Copyright © 2026 Becker’s Healthcare. All Rights Reserved. [Privacy Policy](https://www.beckershospitalreview.com/privacy-policy/). [Cookie Policy](https://www.beckershospitalreview.com/cookie-policy/). [Linking and Reprinting Policy](https://www.beckershospitalreview.com/uncategorized/linking-and-reprinting-policy/). | [Employee Access](https://mhq-ep.prismhr.com/)

![](https://www.facebook.com/tr?id=1151078721744405&ev=PageView&noscript=1) ![](https://px.ads.linkedin.com/collect/?pid=1310345&fmt=gif)