AI: Why it might be the fix for broken patient communication practices


Monday, June 16th, 2025 | 12:00 PM - 1:00 PM CT

Missed calls. Long wait times. Overburdened staff. For many health systems, communication remains a barrier — not a bridge — to better care.

Join a patient communication expert to explore how AI-powered solutions are improving access, satisfaction and operational efficiency by automating call handling, routing inquiries and answering common patient questions 24/7.

Learning points include:
  • How AI automates and personalizes patient communications without added staff workload
  • Examples of how health systems are using AI to streamline routing and improve engagement
  • Why always-on communication is the new standard — and how AI makes it possible

Presenter:

john poli - Sydney Mason-2

John Poli

Industry Principal, Healthcare, RingCentral