--- title: "Digital-first strategies: How UCLA Health is revolutionizing patient experience" image: https://go.beckershospitalreview.com/hubfs/site/beckers-healthcare-webinar-cta.png --- [Skip to main content](https://go.beckershospitalreview.com/pi/digital-first-strategies-how-ucla-health-is-revolutionizing-patient-experience#main) - [BHR](https://www.beckershospitalreview.com/) - [Clinical](https://www.beckershospitalreview.com/quality/) - [Health IT](https://www.beckershospitalreview.com/healthcare-information-technology/) - [CFO](https://www.beckershospitalreview.com/finance/) - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) More - About - [About Becker’s](https://hubs.beckershealthcare.com/about) - [Careers](https://hubs.beckershealthcare.com/careers) - For Sponsors - 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[Physician](https://www.beckersphysicianleadership.com/) - About - [About Becker’s](https://hubs.beckershealthcare.com/about) - [Careers](https://hubs.beckershealthcare.com/careers) - For Sponsors - [Contact Us](https://www.beckersphysicianleadership.com/contact-us/) - [Media Kit](https://www.beckershospitalreview.com/request-media-kit/) - [Content Specs](https://hubs.beckershealthcare.com/content-specifications) ## Digital-first strategies: How UCLA Health is revolutionizing patient experience --- ### Wednesday, February 21st, 2024 | 12:00 PM - 1:00 PM CT Today's patients interact digitally with their healthcare providers more than ever before. Yet, unifying and optimizing the digital patient experience — from pre-visit questionnaires and virtual visits to EHRs and post-surgical follow-up — is still far behind consumer expectations. With more data and artificial intelligence models becoming readily available, healthcare providers and marketers must decide which use cases are the most valuable and the best fit for their patients.    In this live session, you'll hear how UCLA Health in conjunction with its partners DEVGRU and Oracle, is innovating its digital-first patient experience, as well as other insights from healthcare marketers, strategists and technologists. **You'll learn:** - Innovative use cases UCLA Health is leveraging - Which industry-leading platforms and technologies help bring strategies to market - How automation and data are being used in a heavily regulated space ## **Presenters:**   ![Linda Ho Head Shot copy - Jason Grady](https://go.beckershospitalreview.com/hs-fs/hubfs/Linda%20Ho%20Head%20Shot%20copy%20-%20Jason%20Grady.png?width=120&height=120&name=Linda%20Ho%20Head%20Shot%20copy%20-%20Jason%20Grady.png) ### Linda Ho **Executive Director, Marketing Innovation & Technology, UCLA Health** ![Michael Blumenfeld 2 - Jason Grady](https://go.beckershospitalreview.com/hs-fs/hubfs/Michael%20Blumenfeld%202%20-%20Jason%20Grady.jpg?width=120&height=120&name=Michael%20Blumenfeld%202%20-%20Jason%20Grady.jpg) ### Michael Blumenfeld **Founder and CEO, DEVGRU** ![Jacob -1](https://go.beckershospitalreview.com/hs-fs/hubfs/Jacob%20-1.png?width=120&height=120&name=Jacob%20-1.png) ### Jacob Spencer **Senior Outbound Product Manager, Oracle CX** [![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com) ### Contact Us [1-800-417-2035](tel:180041720354) [becker@beckershealthcare.com](mailto:becker@beckershealthcare.com) - [RSS Feed](https://www.beckershospitalreview.com/rss-feeds/) - [LinkedIn](https://www.linkedin.com/company/asc-communications/) - [Facebook](https://www.facebook.com/@BeckersHospitalReview/) - [X](https://x.com/beckershr) - [YouTube](https://www.youtube.com/user/hospitalreview1) ### Other Becker’s Sites - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) ### More Resources - [Events](https://conferences.beckershospitalreview.com/upcoming-events/) - [Whitepapers](https://www.beckershospitalreview.com/whitepapers/) - [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/) - [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/) Copyright © 2026 Becker’s Healthcare. 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