How MultiCare added 3,200 more surgical cases in 1 year


Thursday, December 11th, 2025 | 1:00 PM - 2:00 PM CT

When surgical operations span 13 hospitals, fragmentation shows up fast: misaligned metrics, inconsistent workflows, disconnected schedules and underused ORs.

MultiCare Health System tackled this challenge systemwide with a new approach — one that enabled 3,200 additional surgical cases in one year and a 25% increase in staffed room utilization, all without building new ORs.

Join perioperative and nursing leaders from MultiCare to hear how they aligned teams and data across sites to uncover hidden capacity and improve access to surgical care.

You'll learn how they:
 
  • Standardized governance, KPIs and workflows to reduce variation across 13 hospitals
  • Created shared access principles that improved transparency systemwide
  • Used real-time data and AI to match case volume to true capacity and recover unused OR time

Presenters:

Chris Hunt, Multicare - Sydney Mason

Chris Hunt, MBA, MSHA, BSN, RN, CSSM, NEA-BC

AVP of Perioperative Services 
MultiCare Health System

Multicare_Katrina_Freitag (1) - Sydney Mason

Katrina Freitag, MN, RN

Nurse Manager, Surgical Services
MultiCare Covington Medical Center 

Moderator:

Tiane Kneerim, LeanTaaS Moderator for MultiCare (1) - Sydney Mason

Tiane Kneerim

Associate Director, Client Outcomes Manager
LeanTaaS