How St. Mary’s Medical Center Rebalanced Infusion Scheduling and Increased Nurse Productivity with iQueue in 7 Weeks

Tuesday, October 4th, 2022 | 12:00 PM - 1:00 PM CT

St. Mary's Medical Center was grappling with unbalanced and inefficient infusion scheduling, uneven chair utilization that led to untapped capacity they could not easily access, and a pressing need for more physical space to accommodate patient demand. They needed solutions that could be implemented in a matter of weeks without being a massive drain on existing IT resources.

St. Mary's infusion center swiftly addresses several of these paint points using technology in just seven weeks, which allowed for the delay of a costly remodel project. Key results included:

8% patient volume growth without adding resources — and without creating unsafe nurse-to-patient ratios
Patient wait times under 5 minutes
1.3 additional appointments per nurse
Delayed the need for a multi-million dollar physical expansion of the clinic

Join us to learn the steps St. Mary's Medical Center took to meet its operational goals.

Presenters: