How to achieve a better patient experience through staff well-being

Thursday, November 30th, 2023 | 1:00 PM - 2:00 PM CT

Healthcare leaders today are facing a barrage from all sides: As staffing shortages persist, clinicians must take on larger workloads, and patient care and experience suffers. In turn, staff continue to feel burned out and overwhelmed, further fueling turnover and perpetuating the cycle.

It's clear these two issues are connected: Now more than ever, leaders acknowledge that satisfied and cared-for staff lead to better patient care and outcomes. To achieve the best patient experience, boosting internal culture and staff health and wellbeing must be a core concern for the healthcare C-suite. In this live webinar, experts will explore how CXOs, CHROs and CMOs can connect patient engagement and satisfaction strategies to their workforce's health and wellbeing.

We'll discuss:

How to boost morale, engagement, and improve mental health
The benefits of for streamlining workflows
Building a supportive internal culture and honing staff retention and recruitment strategies

Panelists:

Dr. Jeffery Jacques

Chief Medical Officer, Virgin Pulse

Thomas S. Ivester, MD, MPH,

Chief Quality Officer, UNC Hospitals

Tyler Hill

Chief Medical Officer, Sierra Nevada Memorial Health

Rachel Thompson

Chief Medical Officer, Snoqualmie Valley Health

Eric D. Katz MD MBA

Physician Executive – Medical Specialties and Graduate Medical Education, Banner Medical Group