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title: "Innovating for inclusion: How health systems are rethinking language access"
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## Innovating for inclusion: How health systems are rethinking language access

---

### Wednesday, December 10th, 2025 | 11:00 AM - 12:00 PM CT

Health systems are under renewed pressure to embed equity across the patient journey. For non-English-speaking populations, language access is a critical piece but often underfunded, disconnected and reactive.

At Intermountain Health, Lehigh Valley Health Network and LCMC Health, that's changing.

Join Becker's to hear how these systems are elevating the role of interpretation, automation and front-line buy-in to drive meaningful results in safety, satisfaction and access.

**You'll explore:**

 

- How Intermountain and LVHN are aligning language services with strategic equity goals
- Approaches to digitizing language access across portals and virtual care
- Tactics to engage clinical and operational leaders in systemwide adoption

## **Presenters:**

![Untitled design (34)-1](https://go.beckershospitalreview.com/hs-fs/hubfs/Untitled%20design%20(34)-1.png?width=120&height=120&name=Untitled%20design%20(34)-1.png)

### Dr. Toni Flowers

##### Corporate Chief Opportunity and Social Responsibility Officer LCMC Health

![Untitled design (34)](https://go.beckershospitalreview.com/hs-fs/hubfs/Untitled%20design%20(34).png?width=120&height=120&name=Untitled%20design%20(34).png)

### Joumana De Santiago

##### Director, Interpreter Services and Language Access Center Lehigh Valley Health Network

![Untitled design (34)](https://go.beckershospitalreview.com/hs-fs/hubfs/Untitled%20design%20(34).png?width=120&height=120&name=Untitled%20design%20(34).png)

### Carlos E. Martinez-Morales, BS, CMI, CHI, UT-CMLI-Spanish

##### Director, Language Services & Cultural Competence Intermountain Healthcare

![Untitled design (34)-1](https://go.beckershospitalreview.com/hs-fs/hubfs/Untitled%20design%20(34)-1.png?width=120&height=120&name=Untitled%20design%20(34)-1.png)

### Corey Bolt

##### Strategic Business Development Executive, Language Services AMN Healthcare

[![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com)

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