OR inefficiency doesn't always look like downtime. It often hides in missed opportunities, such as unused blocks, delayed scheduling and reactive processes.
At Inova, released OR time meant lost revenue, surgeon frustration and underused resources. Emails and spreadsheets weren't keeping up. Capacity was going to waste right when demand was rising.
Inova's predictive orchestration model transformed its scheduling system. The result: 46% of released OR time filled, 20% more OR minutes available and double-digit volume growth for top requestors.
Inova also achieved a 3% increase in prime time utilization and improved release governance across OR and Endo, driving measurable systemness and satisfaction gains.
Key learnings include:
- The strategies and tech behind Inova's 46% release fill rate
- How centralized scheduling, data transparency and governance fueled adoption
- Tactics to engage surgeons, improve labor efficiency and scale success
