Why health systems are reinventing service lines — and what comes next
Friday, November 14th, 2025 | 12:00 PM - 1:00 PM CT
Service lines are central to hospital strategy but too often, decisions about them rely more on gut instinct than evidence.
The result? Fragmented strategies, siloed operations and inconsistent performance.
Join healthcare leaders to explore how to reframe service lines as enterprise-level platforms that drive measurable clinical and financial outcomes. You’ll get a firsthand look at frameworks for turning data into action, redesigning dashboards for C-suite utility and overcoming decision-making blind spots.
Key takeaways:
The result? Fragmented strategies, siloed operations and inconsistent performance.
Join healthcare leaders to explore how to reframe service lines as enterprise-level platforms that drive measurable clinical and financial outcomes. You’ll get a firsthand look at frameworks for turning data into action, redesigning dashboards for C-suite utility and overcoming decision-making blind spots.
Key takeaways:
- Frameworks to design and evaluate service line dashboards
- Lessons to shift from siloed thinking to enterprise platforms
- The hidden barriers to data-driven service line strategies
Presenters:
Michelle Kannapel
System Vice President, Strategy & Growth, Norton Healthcare
Rebecca Limestall
Principal, Intelligence, Sg2
Janelle Kwan
Associate Principal, Intelligence, Sg2
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