Emplify Health cut EHR training time for nurses by 66% — without adding classroom hours
When Gundersen Health System and Bellin Health merged to form Emplify Health in 2025, training leaders faced a clear challenge: unify EHR education across two organizations and tens of thousands of clinicians without disrupting care.
Their answer was a shift to asynchronous, role-based learning embedded directly within Epic. During Project Fusion, active users accessing learning content rose 333% and content views surged 890%, reaching more than 100,000 per month at peak. Trainers became workflow coaches after the new model reduced in-person instruction time by 43%.
This case study breaks down how they did it.
Key learnings:
Their answer was a shift to asynchronous, role-based learning embedded directly within Epic. During Project Fusion, active users accessing learning content rose 333% and content views surged 890%, reaching more than 100,000 per month at peak. Trainers became workflow coaches after the new model reduced in-person instruction time by 43%.
This case study breaks down how they did it.
Key learnings:
- How Emplify Health reduced EHR training time for nurses by 66% and scheduling staff by 75%
- How embedding training within Epic's F1 dashboard drove engagement gains the previous LMS could not match
- How centralized learning pathways and analytics kept content current during the merger
- How transitioning trainers into coaches created a scalable model for ongoing EHR optimization
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