From provider-centric to patient-centric: How to drive the paradigm shift

As healthcare moves away from a provider-centric model, organizations must remember that patients are concerned about much more than just their clinical outcomes: they want to enjoy quality of life. That requires organizations to go beyond offering same-day appointments and telehealth visits.

This report covers the three pillars required to make a true shift to a patient-centric care paradigm.

Learning points:
  • How a hospital-SNF partnership in Fresno, Calif. reduces readmission rate
  • How care navigation at Ascension improves outcomes for its Medicaid population
  • The value of 'street medicine' being offered through a partnership between a California hospital and clinic

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