How M Health Fairview rebuilt clinician trust in EHR training


When physicians don't have timely, easy-to-navigate EHR training, satisfaction with both IT and leadership declines and burnout rises.

M Health Fairview experienced this firsthand. Fragmented learning systems and inconsistent support chipped away at clinician confidence and created operational bottlenecks — until the organization overhauled its entire training approach.

At the center of the transformation: a centralized learning experience that delivers just-in-time support, role-specific education and measurable outcomes.

Download this case study to see how M Health Fairview boosted engagement, reduced training friction and rebuilt trust in IT across clinical teams with personalized learning accessible in the EHR.

Insights include:
 
  • How M Health Fairview cut EHR training content development time by 76%
  • The self-directed learning strategy that led to significantly higher clinician satisfaction with EHR education and IT support
  • Why executive alignment was essential, and how leadership buy-in helped sustain change
 

Please fill out the form to download the whitepaper.