Patient access moves center stage: 6 systems rethinking their approach
Patient access is under pressure as care costs climb, appointment wait times grow and staffing shortages persist. Nearly one-third of Americans live more than an hour from hospitals offering high-quality surgical services, with many facing out-of-pocket expenses they can't afford.
While operational fixes are critical, viewing access through a strategic lens unlocks new opportunities for growth, capacity management and patient trust — a mindset shared by leaders from Mount Sinai Health System, Duke University Hospital, WVU Medicine and others who joined a Becker's Healthcare advisory call.
This report compiles their insights on what it takes to move beyond traditional access models to improve care quality and operational performance.
Inside, you'll find:
While operational fixes are critical, viewing access through a strategic lens unlocks new opportunities for growth, capacity management and patient trust — a mindset shared by leaders from Mount Sinai Health System, Duke University Hospital, WVU Medicine and others who joined a Becker's Healthcare advisory call.
This report compiles their insights on what it takes to move beyond traditional access models to improve care quality and operational performance.
Inside, you'll find:
- How hospitals are freeing inpatient capacity by shifting care to ambulatory care sites
- The role of patient navigation teams and technology in expanding rural access
- Why basic KPIs like patient volumes don't fully capture access performance
Please fill out the form to download the whitepaper.