Smart automation: How healthcare leaders are reducing administrative work, capitalizing on staff competencies & preserving human aspects of care


Health systems' technology investments are ramping up — this year, 95 percent of providers are expected to purchase new tech that can boost productivity and ease labor costs and demands, as well as address burdensome administrative tasks that preceded the COVID-19 pandemic. Many organizations are turning to one promising tool in particular: automation.

In this e-book, you'll read insights gleaned from an executive discussion with healthcare and IT leaders — from organizations like Paterson, N.J.-based St. Joseph Health and New Albany, Ind.-based Baptist Health Floyd — on the opportunities they see in robotic process automation to reduce staff burden, raise employee satisfaction, mitigate turnover and build a stronger workforce. 

You'll learn: 
 
  • How automation can empower clinical staff to work at the top of their licenses 
  • Why technology can't (and shouldn't) replace the human aspect of care — and why it's critical to effectively communicate this to staff
  • Generating buy-in for new technology
 
 

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