For hospitals and health systems, eliminating language barriers is essential to providing equitable care for every patient, but it's not as simple as just hiring interpreters. To comply with the Americans with Disabilities Act and other regulatory standards, healthcare organizations must also keep an accurate record of the services provided — a task that falls to providers, who are already bogged down with administrative work. 

Bon Secours Mercy Health, a 48-hospital system based in Cincinnati, solved the problem of manual data entry through a new integration with their EHR. This whitepaper outlines how the system improved efficiency, regulatory compliance, and patient and provider satisfaction through the new program. 

You will learn: