Protect patients, improve outcomes: Tips for integrating quality management systems in the hospital setting

Wednesday, May 13th, 2020 | 1:00 pm - 2:00 pm CST

In the past, hospitals have been slow to adopt quality management systems for medical device reprocessing, but with the issuance of AAMI ST90, facilities now have clear guidance on how to implement and maintain an effective QMS in sterile processing and endoscopy settings.

This presentation will review the current recommendations related to implementation of a Quality Management System (QMS) in processing departments. We will review resources and information needed for effective operation and monitoring of the QMS as well as discussing potential poor outcomes when these systems are not instituted or maintained.

Learning objectives:

  • Discuss the history of quality management systems
  • Describe a process for identifying standards (ST90)
  • Define general objectives of a quality management system (QMS) and documentation
  • Identify resources and information for effective operation and monitoring
  • Discuss the cost of poor-quality outcomes



Mary Ellen Fortenberry, Healthmark Industries, Central Regional Manager


Certification: Eligible for one (1) continuing education (CE) hour by the State of California Board of Registered Nursing. Eligible for 1 credit for IAHCSMM and CBSPD.