Providing telehealth care while protecting the digital identity

Wednesday, June 16th, 2021 | 12:00 PM - 1:00 PM CT

To improve telehealth experiences and outcomes, as well as lower costs, healthcare payers are forming member-centered digital health ecosystems designed to orchestrate personalized, preventative, and coordinated care.

Yet, the digital transformation required to be future-proof provides a challenge to most environments since they consist of disparate systems and heavy legacy solutions.

With member demographics ranging from 18 to 90+ years old, the ability to provide telehealth care that is easy to use yet secure is paramount.

During this webinar, ForgeRock and Accenture will share how they successfully transformed one of the largest payers in North America, facing a similar challenge as the demand for telehealth care continued to grow, by discussing:
  • Securing the member during their entire lifecycle
  • Providing a frictionless experience to the member
  • Eliminating security risks and increasing customer satisfaction
  • Mitigating risk for the enterprise
  • Ensuring data privacy for the member
  • Overall compliance with security standards (HIPAA, GDPR, CMS, etc.)



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Steve Gwizdala

Vice President, Healthcare, North America, ForgeRock

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Eve Maler

Chief Technology Officer, ForgeRock

Salwa Rafee Headshot

Salwa Rafee

Global Managing Director, Healthcare Security, Accenture

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Damon Mcdougald

Global Digital Identity Lead, Accenture



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