Pursuing financial transparency to drive patient understanding and payments
Wednesday, June 13, 2018 | 1:00pm - 2:00pm CT
Patients are the new payers in healthcare, and new strategies and experiences are required to engage them effectively. Failing to help patients understand their bills and create a path to payment can impact both a health system’s financials as well as patient care. Research has shown that 3 in 4 patients don’t understand their healthcare bill and 40% of patients skip recommended tests or treatment due to affordability.
Join this webinar to hear how St. Luke’s University Health Network’s investment in a patient financial connection system addresses this challenge by changing how patients understand and pay for hospital bills into a fast, easy and convenient process.
- Motivations for pursuing a more patient centric revenue cycle
- Design techniques for creating better financial transparency for patients
- Impact on self-service payments and patient satisfaction