Remote Video Auditing Technology Helps Hospitals Create a Measurable Patient Safety Culture and Boost the Bottom Line

Is it possible to instill a patient safety culture with measurable results, add volume and increase surgeon and patient satisfaction? At a Long Island, NY health care system, the technology is yielding promising results: data from more than 10,000 cases shows that environments for patients are safer, surgeons are happier and OR efficiency has markedly increased. 

Developed to improve patient safety protocols, NAPA Peak Performance2 was developed by North American Partners in Anesthesia (NAPA) using remote video auditing (RVA) technology. It has sparked a 60% reduction in first case start time delays and a 15% improvement in OR turnover. The Joint Commission Resources Quality & Safety Network (JCRQSN) has highlighted the system, which hospital administrators say creates a culture of safety and trust.

This paper provides an overview of the challenges inherent in creating a culture of patient safety, and describes how non-punitive, real-time feedback is boosting hospital safety and efficiency metrics, as well as the bottom line. Learn why NAPA CEO John Di Capua, MD, believes RVA with feedback can help health care systems meet the challenges of “improving quality with less.”


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