--- title: "Rethinking Safety Culture: Charting the Future Using Employee Voice" image: https://go.beckershospitalreview.com/hubfs/site/beckers-healthcare-webinar-cta.png --- [Skip to main content](https://go.beckershospitalreview.com/rethinking-safety-culture-charting-the-future-using-employee-voice#main) - [BHR](https://www.beckershospitalreview.com/) - [Clinical](https://www.beckershospitalreview.com/quality/) - [Health IT](https://www.beckershospitalreview.com/healthcare-information-technology/) - [CFO](https://www.beckershospitalreview.com/finance/) - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) More - About - [About Becker’s](https://hubs.beckershealthcare.com/about) - [Careers](https://hubs.beckershealthcare.com/careers) - For Sponsors - [Contact Us](https://www.beckersphysicianleadership.com/contact-us/) - 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[Careers](https://hubs.beckershealthcare.com/careers) - For Sponsors - [Contact Us](https://www.beckersphysicianleadership.com/contact-us/) - [Media Kit](https://www.beckershospitalreview.com/request-media-kit/) - [Content Specs](https://hubs.beckershealthcare.com/content-specifications) ## Rethinking Safety Culture: Charting the Future Using Employee Voice --- ### Monday, February 21st, 2022 | 12:00 PM - 1:00 PM CT  The mandate for a strong safety culture is well-established in healthcare, as is the practice of measuring safety-related factors such as staffing levels, error reporting, patient experience and patient outcomes. Yet all of the options for measuring safety culture today have significant limitations given the complexity of the current healthcare employee experience, including the need to address nonclinical staff, manager- and employee-led priorities, as well as expanding factors such as psychological safety and its effect on worker engagement and retention. This webinar will examine how BJC Healthcare sought to create and validate a new model for measuring safety culture, utilizing both established census models, as well as a new method of capturing employee voices – crowdsourcing – to reveal a broader picture of their current safety measures, increase convenience and ease of use for survey respondents, and support their goals for continuous improvement. Leaders from The Joint Commission Center for Transforming Healthcare will also discuss why high-reliability healthcare hinges on an organizational safety culture where all staff can speak up about things that would negatively affect the organization. **Learning points:**   - The expanding definition of workplace safety, and why a strong safety culture is so critical to protect employees and ensure high-quality patient care - A detailed look at the design and execution of BJC Healthcare’s new approach to measuring safety culture and their results - The role of employee listening, including new models such as crowdsourcing, to both measure current safety standards within healthcare and drive adoption of best practices in safety ## **Presenters** ![Brooke E_BJCHealthcare - Lauren Farley](https://go.beckershospitalreview.com/hs-fs/hubfs/Brooke%20E_BJCHealthcare%20-%20Lauren%20Farley.jpeg?width=120&height=120&name=Brooke%20E_BJCHealthcare%20-%20Lauren%20Farley.jpeg) ### Brooke Eggleston ##### Director of Organizational Development & Culture, BJC Healthcare ![Chellie B-BJCHealthcare-Photo - Lauren Farley](https://go.beckershospitalreview.com/hs-fs/hubfs/Chellie%20B-BJCHealthcare-Photo%20-%20Lauren%20Farley.jpeg?width=120&height=120&name=Chellie%20B-BJCHealthcare-Photo%20-%20Lauren%20Farley.jpeg) ### Chellie Butel ##### System Director for Patient Safety | BJC Healthcare ![AMBenedicto Head Shot 1 - Lauren Farley](https://go.beckershospitalreview.com/hs-fs/hubfs/AMBenedicto%20Head%20Shot%201%20-%20Lauren%20Farley.jpeg?width=120&height=120&name=AMBenedicto%20Head%20Shot%201%20-%20Lauren%20Farley.jpeg) ### Anne Marie Benedicto ##### VP, The Joint Commission Center for Transforming Healthcare ![Lauren_Beechly_Perceptyx - Lauren Farley](https://go.beckershospitalreview.com/hs-fs/hubfs/Lauren_Beechly_Perceptyx%20-%20Lauren%20Farley.jpeg?width=120&height=120&name=Lauren_Beechly_Perceptyx%20-%20Lauren%20Farley.jpeg) ### Lauren Beechly, Ph.D. ##### Director, Healthcare Client Consulting | Perceptyx [![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com) ### Contact Us [1-800-417-2035](tel:180041720354) [becker@beckershealthcare.com](mailto:becker@beckershealthcare.com) - [RSS Feed](https://www.beckershospitalreview.com/rss-feeds/) - [LinkedIn](https://www.linkedin.com/company/asc-communications/) - [Facebook](https://www.facebook.com/@BeckersHospitalReview/) - [X](https://x.com/beckershr) - [YouTube](https://www.youtube.com/user/hospitalreview1) ### Other Becker’s Sites - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) ### More Resources - [Events](https://conferences.beckershospitalreview.com/upcoming-events/) - [Whitepapers](https://www.beckershospitalreview.com/whitepapers/) - [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/) - [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/) Copyright © 2026 Becker’s Healthcare. 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