Roundtable: Creating certainty amidst uncertainty in value-based care

Monday, September 28th, 2020 | 12:00 - 1:00 PM CT

The COVID-19 pandemic has brought about unprecedented uncertainty and rapid transformation for hospitals, ACOs and providers participating in value-based care arrangements. Many organizations have remodeled population health strategies in response to the pandemic while maintaining focus on improving the quality of care and reducing unnecessary expenditures.

Join us for a panel discussion and live Q&A as hospital, ACO, behavioral health and primary care leaders present together on key strategies in delivering value-based care in the evolving pandemic situation.


  • Proven strategies for managing care and costs associated with the COVID-19 pandemic
  • How organizations are successfully adapting to an increasing number of patients with behavioral health and substance use disorder needs resulting from extended periods of social distancing
  • What primary care providers are doing to prevent unnecessary acute care utilization — even for patients who traditionally lack access to healthcare



Ben Zaniello headshot - Margo Vieceli-2

Dr. Benjamin Zaniello, MD, MPH

Chief Medical Officer at Collective Medical

Carol Ann Hudson  - Margo Vieceli

Carol Ann Hudson, RN

Quality Assurance/Improvement Officer at AdvantagePoint-Blueridge ACO

Deborah Jean Parsons (2) (1) - Margo Vieceli-1

Deborah Jean Parsons, PhD

Director of Integrated Care at Aspire Health Alliance

Melissa Haney - Margo Vieceli-2

Melissa Haney, LMFT, CCM

Community Partnerships and Regional Behavioral Integration Manager at Northwest Physicians Network

Learn more about our presenters: 

Ben A. Zaniello is the Chief Medical Officer at Collective Medical. He has worked in care transformation for over a decade, most recently at Providence St. Joseph Health, the Seattle-based health system, as their Chief Medical Information Officer in Population Health. He received his undergraduate at Stanford, then returned home to his native Kentucky for medical school at the University of Kentucky College of Medicine. He did his Internal Medicine residency at Weill Cornell Medical Center and Infectious Disease fellowship at the University of Washington where he also received his Master’s in Public Health. Dr. Zaniello continues to practice in medicine, focusing on Seattle’s high-risk populations.

Carol Ann Hudson is currently employed as a Director of Population Health at LifePoint Health—responsible for LifePoint’s portfolio of Accountable Care Organizations and Clinically Integrated Networks, along with other value-based initiatives. With over 30 years of experience in Informatics, Regulatory Programs, Nursing and Practice Management, she brings her clinical experience to the team to help the networks, facilities and providers improve clinical health outcomes of their assigned patient populations by promoting quality, care coordination, and patient engagement.

Deborah Jean Parsons is an experienced professional in the fields of children’s mental health, social services, and healthcare in Massachusetts—working for over 25 years in program design, operation, and management and serving as a consultant for the Association for Behavioral Healthcare and adjunct faculty at Quincy College, Lasell College, and the University of Massachusetts at Boston. She currently leads two Community Partner programs in a Massachusetts Medicaid incentive program, providing high quality care coordination for adults who have complex physical, behavioral health, substance use disorder, and social needs and integrating primary care, behavioral health services, and social resources to achieve healthier outcomes and community stability.

Melissa Haney has championed a number of successful community partnerships—linking hospitals, EMS, and community services for better and more affordable care through a regional network of primary and specialty care physicians. In her over ten years of experience, she has piloted and implemented programs tailoring emergency response care to address vulnerable populations, reducing 911 calls by 44 percent, unnecessary ED visits by 36 percent, and hospital admissions by 42 percent.