Spectrum Health: Decreasing Transfer Costs and Improving Care Delivery Through Specialty Telehealth 


Spectrum Health, an integrated health system headquartered in Grand Rapids, Michigan, needed to improve care delivery for specialty consults. Through its telehealth program, Specialty MedNow, Spectrum Health launched more than 90 telehealth use cases across its system and saw impactful results, including:

  • A 76 percent reduction in readmissions for Wound Care
  • A reduced transfer savings of $345,400 for Infectious Disease
  • More than $5 million in savings for its insurance arm, Priority Health
  • More than 25,000 remote consults using American Well telemedicine carts

Read the case study for more information on Spectrum Health’s specialty telehealth program.

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American Well case study 3.2019