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73 percent of consumers want to schedule their own appointments online - Improving the patient experience is a top priority for 93 percent of providers - More than 50 percent of providers find it difficult to keep track of changing pre-authorization requirements - Just 14 percent of consumers felt their final healthcare cost differed significantly from estimates — down from more than 50 percent in the first survey These and many other topics were addressed in the survey, making this white paper a useful resource for strategy and planning beyond the pandemic.   Please fill out the form to download the whitepaper! 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