Telehealth and the EHR: Redefining the patient and provider experience


As we emerge from the pandemic, healthcare providers are reassessing their telehealth needs, with a focus on technology consolidation, enterprise solutions and a streamlined experience for patients and clinicians. That means starting with the EHR.

In this whitepaper, two health systems share how they leveraged Cerner and Amwell's strategic collaboration to bring telehealth and the EHR together. At Fisher-Titus Medical Center in Norwalk, Ohio, embedding telehealth in the EHR helped the health system develop a virtual rooming process that strives to replicate the in-person care experience for its providers. University of Tennessee Medical Center recognized that an app-based program required separate patient logins. To circumvent this issue, in collaboration with Cerner and Amwell, UTMC implemented the embedded solution to streamline the patient experience — part of which included invites coming from text or email without additional app downloads or logins.

Read the whitepaper to learn:
 
  • How health systems are integrating telehealth into the EHR to streamline patient and provider experiences
  • How two health systems successfully brought telehealth and the EHR together
  • How telehealth should set its sights on integration across the care continuum
 

Please fill out the form to download the whitepaper.