Telehealth guidebook — 4 steps for success in rural America

Rural patients often have limited access to healthcare. They tend to live far away from their physicians, making it difficult and costly to attend appointments. Telehealth services can change that and make it easier and more convenient for rural patients to get the healthcare they need.

The deep need for telehealth has been made clearer by the COVID-19 pandemic, which has hit rural and urban communities alike. This four-step guide explains best practices to create a telehealth business model to reach rural patients, so they can access healthcare in a way that's convenient and cost effective, and providers can keep and even add more patients.

Key learnings include:

  • Tips for selecting telehealth technology
  • Details for the effective promotion of telehealth services
  • Tips for evaluating the success of telehealth services


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