Ten ways COVID-19 will transform the revenue cycle: Accelerating longtime healthcare industry objectives – For the good

Tuesday, September 15th, 2020 | 12:00 pm - 1:00 pm CT

Ambitious long-term healthcare objectives—increasing quality of care while decreasing spending—are now industry survival imperatives. As providers cope with unforeseen pressures from the COVID-19 pandemic, adoption of ten key strategies is moving to the forefront of the U.S. healthcare industry and will drive healthy long-term change.

Key learnings will include:

  • Why COVID is a forcing factor for digital transformation, driving a better customer experience and better results for less.
  • How reducing costs and avoiding waste can increase patient loyalty without negatively impacting revenue management.
  • Why understanding a patient’s payment situation is more critical than ever to match payment options with the changing needs of each patient.
  • The relationship between better communication and safety – while protecting the revenue stream.
  • How COVID-19 is putting new pressure on vendors to deliver as never before.
  • Why collaboration is a linchpin to surviving the pandemic and thriving in its aftermath.



kristen-jacobsen (1) - Mary Pyle

Kristen Jacobsen

VP, Marketing and OmniChannel Products