The Great Resignation and the Added Impact on Healthcare Revenue Cycle

Thursday, January 27th, 2022 | 12:00 PM - 1:00 PM CT

The pandemic has created a national worker shortage. Dubbed "The Great Resignation" it is estimated that 48% of workers are either looking for a new job or actively considering it. The challenge is amplified in healthcare where job burnout is at an all-time high. Within healthcare, Revenue Cycle has always had a high attrition rate. Organizations are looking for processes and new technologies that can help automate some of the mundane, but necessary tasks, to allow teams to focus on higher-value work. This discussion will focus on healthcare's unique challenges:

Learning points:
  • How can hospitals meet operational goals while facing high rates of attrition?
  • What processes can the revenue cycle organization put into place to ensure continuity throughout chaos?


Amy Raymond

Amy Raymond

Head of Revenue Cycle Operations, AKASA