The hospital CEO playbook: Digital strategy in the era of the patient consumer

Consumer demands for a more connected experience are turning traditional care models upside down at a time when growth and margin compression are exacerbated by persistent reimbursement changes. Health system executives from across the country convened in Chicago in late 2019 to discuss these issues and suggested solutions at the third annual Guidehouse (formerly Navigant) CEO Forum.

Download the white paper to learn about the collective insights, lessons learned, and best practices from CEO Forum executives and experts on overcoming current and future healthcare pressures.

Key topics include how to:

  • Translate consumer engagement strategies from other industries to healthcare
  • Gain a competitive advantage with digital health strategies
  • Overcome healthcare pain points, such as margin preservation and reimbursement obstacles
  • Drive more value from EHRs and other advanced digital investments


Please fill out the form to download the white paper. 


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