The modern health plan: Automate sales and improve experiences with an industry cloud

Wednesday, April 21st, 2021 | 1:00 PM - 2:00 PM CT

The COVID-19 pandemic has stressed the need for payers to be agile so they can quickly pivot their businesses to respond to unforeseen changes in the market. The time has never been more critical for payers to leverage a single system of engagement that enables rapid digitization of manual processes for member on-boarding and retention. EmblemHealth will share how they optimize business operations, transform multi-line shop and enroll experiences, and manage direct and broker channels on a single platform.

Join this webinar to learn how the Salesforce platform can help you:

  • Automate sales operations to increase speed to market and stay ahead of the curve
  • Intelligently guide members to find the right coverage based on their needs and eligibility
  • Deploy scalable experiences across multi-lines to support growth, retention, and satisfaction targets




Vlocity - Kevin Riley Headshot - Abbie Engel

Kevin Riley

Senior Vice President, Healthcare and Life Sciences, Salesforce

Geeta Nayyar Headshot - Abbie Engel

Dr. Geeta Nayyar

Executive Medical Director, Healthcare and Life Sciences, Salesforce

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Ciji Adams

Senior Manager, Healthcare and Life Sciences, Salesforce


Tom MacMillan

Chief Information Officer, EmblemHealth