The road to recovery: How health systems can bring back patient volumes, recover margins, and increase market share in 2021

Wednesday, April 7th, 2021 | 11:00 AM - 12:00 PM CT

Most providers have not returned to pre-COVID volumes and continue to face tremendous financial pressures. How can organizations get volumes back and achieve strong operating margins in the current business environment? Successful providers will focus on three key areas:

1. Reconfiguring operations to adopt a low cost, high clinical value delivery model
2. Applying lessons learned from COVID-19 to drive efficiency and agility across the enterprise
3. Creating and executing a short-term plan to reengage patients/physicians and increase market share

In this webinar, a panel of healthcare leaders will discuss their recommendations and real-world tactics to drive volumes, improve margins and grow in today’s uncertain environment.



Parveen Chand, MHA, FACHE

Chief Operating Officer, IU Health Methodist and University Hospitals


Simon Curtis

Vice President, Duke Health Access Services, Duke Health & Vice President, Ambulatory Services, Duke Private Diagnostic Clinic


Mukesh Gangwal

Managing Director, Berkeley Research Group