The surprising link between integrations & the patient financial experience

Tuesday, September 8th, 2020 | 2:00 pm - 3:00 pm CT

Today’s health systems often have multiple EHR systems, along with separate systems for generating price estimates and billing communication, processing payments, providing financing options and more. With so many siloed systems, it’s no wonder patients struggle to understand and manage their healthcare expenses. Frustrated patients often end up calling their provider’s business office for assistance.

But it doesn’t have to be like this.

Join executives from Piedmont Healthcare, Cone Health and Inspira Health Network, and Chris Jayne, Patientco's VP of Customer Success, for a panel discussion about the surprising link between integrations and the patient financial experience.

Learn how patient payment integrations help organizations get the most out of their existing technology investments and empower patients with transparency, understanding and control of every financial interaction when receiving healthcare.

Participants will learn:

  • How to align the entire revenue cycle team and external vendors with integrated technology
  • Why investing in technology that complements existing infrastructure is key to providing a more personalized, transparent patient financial experience
  • Real world lessons from forward-thinking health systems



Chris Jayne Headshot

Chris Jayne

Vice President of Customer Success at Patientco

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Mike Simms

Vice President of Revenue Cycle at Cone Health

andrea headshot  - Renee Kumon

Andrea Mejia

Executive Director of Patient Financial Care at Piedmont Healthcare

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John Saffioti

Director of Operations Consulting at Inspira Health Network

Patientco_Logo_2018 - Renee Kumon