Transforming care for patients as consumers

 

Patients are increasingly behaving like consumers in a healthcare setting. As a result, they expect enhanced services and experiences when engaging with providers and health systems. How can health systems engage patients in an integrated effort that aligns with strategic goals to improve patient outcomes, improve efficiencies, reduce costs and enhance patient satisfaction?
 
This white paper examines important conditions and trends driving consumerism, evidence of the economic and reputational value of a positive consumer experience, examples of health systems successfully improving the patient experience, and a Johnson & Johnson Medical Devices Companies approach to working with health systems to embrace the new era of consumerism.

 

Please fill out the form to download the whitepaper.

 

Becker’s will send this information to the Johnson & Johnson Medical Devices Companies subject to their privacy policy.  Johnson & Johnson Medical Devices Companies may use the e-mail address that you provide to send you educational and promotional materials that may be of interest to you based on the item you downloaded. Your information will be managed in the United States, which may have different data protection rules than in your country of residence.